Harry,

Unfortunately, when CSO's fall under the command of Sgt's or Lt's, too many things fall through the cracks and its difficult to control when the Sgts or Lts are too occupied with the sworn patrol officers. I am a civilian CSO Supervisor in the Chicago area where for the last 25 years CSO's have been under the supervision of civilian management. I am very proud to say that all of our CSO's share duties and responsibilities equally and if the situation does arise where one may be lacking in an area, the problem is remedied immediately. The only advice I can offer to you is to do your job the best you can do it and the bad seeds will eventually be weeded out. You can't control what others do, but you can hold your head up high knowing you are doing your best!

I believe that most CSO's work as one or two per department and do not have a dedicated supervisor to help them. You have to find the supervisor that you trust, or believe has the capability to handle the situation, and approach them about the problem.
I would try to be low key about it as well. Please don't wait until you can't stand it any more. (I have done that and I can tell you it can cause more problems for you than the original complaint.)
And don't get your hopes up too high in case little changes.