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Job Title: Senior Monitoring & Evaluation (M&E) Officer
Organizational Unit / Duty Station: Planning, Monitoring, Evaluation and Reporting Unit (PMER), Asia Pacific Regional Office, Kuala Lumpur, Malaysia
Immediate Supervisor’s Title: PMER Manager
Technical Manager’s Title: M&E Senior Advisor, PMER Geneva (TBC)
The International Federation of Red Cross and Red Crescent Societies (IFRC or “the Federation”) is the world’s largest volunteer-based humanitarian network. The Federation is a membership organisation established by and comprised of its member National Red Cross and Red Crescent Societies. Along with National Societies and the International Committee of the Red Cross (ICRC), the Federation is part of the International Red Cross and Red Crescent Movement. The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” It works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises. The Federation is served by a Secretariat based in Geneva, with regional and country offices throughout the world. The Secretariat is led by the IFRC Secretary General and provides the
central capacity of the International Federation to serve, connect, and represent National Societies. The Secretariat’s focus includes providing support to the IFRC governance mechanisms; setting norms and standards; providing guidance; ensuring consistency, coordination, and accountability for performance; knowledge sharing; promoting collaboration within and respect for the RCRC Movement; and expanding engagement with partners. The Secretariat’s headquarters is organized in three main business groups: (i) Partnerships, including Movement and Membership; (ii) Programmes and Operations; and (iii) Management Services.
The overall purpose of this job is to support a culture and practice of reliable monitoring, evaluation and reporting for the IFRC work in the Asia Pacific Regional Office. This includes supporting the improvement of existing monitoring and evaluation (M&E) systems as well as developing and coordinating new M&E systems and events within the IFRC and among its partners, building the capacity of IFRC Secretariat and National Societies in M&E, and promoting knowledge transfer. The position should ensure that M&E systems are in place at the Secretariat and NS, and are in line with the framework and guidelines for M&E, and that lessons and resources are adapted for use by the IFRC Secretariat and National Societies to build its capacity in applying new methodologies in future situations.
Job duties and responsibilities
Serve as the Secretariat focal point for M&E in Asia Pacific, coordinating M&E implementation, capacity building, sharing, and learning of the Secretariat and different National Societies.
Coordination within IFRC to ensure accurate, thorough, and useful monitoring and reporting of project activities and impacts, both internally and externally. This includes particularly close collaboration with the Regional programme managers, the Regional PMER Unit, and National Societies PMER/operation focal points to ensure that the monitoring data is properly collected, verified and included in the reports for the project/programme/operation.
Assist in the development of a Federation-Wide Monitoring System with standard systems and procedures to ensure credible, reliable, timely, and cost-effective monitoring data to inform ongoing management decisions, strategic planning, and uphold accountability.
Coordination and oversight of Secretariat evaluations, ensuring that they are timely, useful, and ethical, upholding the criteria and standards as defined in the IFRC Framework for Evaluation. This includes TOR preparation for and the design and implementation of programme surveys (e.g. baselines), real-time evaluations (RTE), mid-term and end of project evaluations, case studies, and other components of the M&E system as technical assistance needs arise; using a range of quantitative and qualitative methods and various participatory methodologies to monitor performance.
Lead the adaption or development of specific planning, assessment, monitoring and evaluation and reporting tools for consistent and quality data collection, coherent with and reinforcing Secretariat guidelines for M&E and reporting.
Provide technical guidance to programme staff in incorporating appropriate M&E systems into projects based on needs, Secretariat and donor requirements, resources and capacities. This includes: 1) adequate needs assessment to inform relevant programming, 2) the use of project and programme logframes according to the IFRC PPP guidelines, 3) the development of SMART indicators that are supported with clear and concise indicator guidelines that define the indicators, data sources, data collection methods, frequency, and audience. This include coordinating and supporting the implementation of the Movement/Federation-Wide Reporting System for large-scale operations.
Prepare and train staff, primary stakeholders, and implementing partners, as necessary, on project and programme design, monitoring and evaluation concepts, skills and tools.
Establish an inventory of reliable, secondary data sources of key statistics to contribute to M&E, and to reduce the use of time and resources in primary data collection, as well as the negative impact (assessment fatigue) among the target populations (see also point j)
Routinely perform quality control checks of M&E work, overseeing the recording and reporting of progress and performance of the project/programme/operation compared to targets.
Network and coordinate with other external M&E working groups and practitioners to 1) maximize the coordination and collaboration of data collection and efficient use of time and resources, and to reduce data collection duplication and the negative impact (assessment fatigue) among the target populations, 2) ensure that IFRC is kept up to date with contemporary issues and best practices related M&E, quality assurance and accountability.
Introduce and/or maintain M&E forums among IFRC and its stakeholders in Asia Pacific, both partners and people reached through IFRC support, to discuss and support quality programming and accountability standards.
Ensure that lessons learned from programme M&E to improve future programme selection, design and implementation. This includes liaison with external organizations to identify and disseminate good M&E practices in M&E and contribute to knowledge sharing.
Perform other tasks as required.
Bachelor’s degree or Master’s degree or in social sciences or related field.
• Minimum of 5 years relevant international experience both in the field and headquarters in disaster relief, recovery or development work.
• Minimum of 3 years in designing and implementing integrated results-based M&E systems and processes.
• Experience as evaluator for disaster relief, recovery or development work. (Please include at least two evaluation reports in which you were part of)
• Solid understanding of the development sector with a focus on participatory processes, joint management, and gender issues.
• Experience in coaching programme staff and facilitating training on various M&E topics.
• Experience in selecting and managing consultants.
• Familiarity with IFRC operating environment.
• Detailed knowledge of logframe-based project design, Theory of Change, monitoring and evaluation.
• Conducting and/or supervising needs assessments and surveys, data analysis.
• Sound background of social research methodologies, including a highly developed analytical and communication skills and ability to assimilate and process information for wide-ranging audiences.
• Excellent computer skills: Microsoft Outlook, Word, Excel, Access, SPSS or other statistics software.
• Demonstrated success in supporting organizational learning, accountability and performance.
• Knowledge of databases and computer-based management information systems.
• Strong commitment to Red Cross Principles, and ability to model those Principles in relationships with colleagues and partners and translate them to development practice.
• Basic understanding of legal framework of humanitarian operations, as well as gender, protection, social or human vulnerability issues.
• Inter-personal skills and cultural sensitivity.
• Good working knowledge of English
• Good working knowledge of other Federation’s official languages (Arabic, French, or Spanish)
• Self-motivated, with good judgment and initiative, and the ability to work with and manage others.
• Strong interpersonal skills and ability to motivate colleagues to meet deadlines.
• Able to prioritize and achieve results through collaboration.
• Must be flexible and adaptive to change.
• Excellent verbal and written communication skills required.
• Strong capacity to handle complex tasks independently, and as a team leader and member.
• Extremely strong time management and organizational skills with very close attention to detail.
• Experience and/or competence to work in a stressful environment with limited access to basic facilities.
To apply, kindly send your cover letter and CV to firstname.lastname@example.org by 28 February 2017.
Organisation The International Federation of Red Cross and Red Crescent Societies