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REQUEST FOR PROPOSAL: Performance Monitoring Module for the Sanitation and Hygiene Project


UNITED NATIONS CHILDREN’S FUND (UNICEF)wishes to procure services for Performance Monitoring Module for the Sanitation and Hygiene Project in Zambia.

Full RFP document including detailed TOR can be obtained from Mr Casmiro Mulenga or Ms Devika Kapur ( or

Offers MUST be received by latest 1200hs Zambia local time on 16/07/2012 and will be publicly opened at 1400hs Zambia local time on 16/07/2012. Proposals received after the stipulated date and time will be invalidated.

There shall be a pre-bid meeting at 10;00 hours Zambian local time on 19 June, 2012 to give bidders an opportunity to clarify matters pertaining to the Request for Proposal.

Abstract from Terms of Reference

Zambia is one of the countries in Africa with least access to sanitation and hygiene services. Accessing clean water and adequate sanitation is a major challenge. Based on the UNICEF/WHO Joint Monitoring Programme 2010 report, an estimated 5 million Zambians live without access to safe water, and 6.5 million lack access to improved sanitation, of which around 2.3 million practice open defecation. It has been reported that only 43% of the 8.4 million rural population have access to improved sanitation facilities. This contributes to a high prevalence of diarrhea and other waterborne diseases, which are further driven by poor sanitary health practices and has also an impact in having a low quality learning environment for millions of children in rural areas.

The Government of Zambia and its cooperating partners, with technical support from UNICEF, have placed emphasis on maximizing health benefits through promoting hand washing with soap (HWWS), household water treatment (HHWT), and construction and use of latrines to achieve an “open defecation free” (ODF) environment. The promotion of the three thematic areas, (HWWS, HHWT and ODF) is meant to contribute to an improved quality of life through the delivery of integrated services and behaviour change programs focused at target households and school institutions.
The main goal of the sanitation and hygiene programme is to contribute to achieve the Millenium Development Goals (MDG) for sanitation coverage from 43% to 75%. The project will promote community–wide sanitation improvements, hand washing with soap and ash, household water treatment, safe handling and use of water.

The development of a robust and fully integrated performance monitoring module to the existing management information system in the sector (IMS) is critical to ensure adequate monitoring in support of project implementation and management. The module will generate period reports and analysis of key performance indicators as defined in the log-frame for the Sanitation and Hygiene Project in Zambia.

The objective of the assignment is to strengthen the Government management information system (IMS) with an additional fully integrated module for the Sanitation and Hygiene project.
The IMS has been predominantly dependent on paper forms and questionnaires to populate the system with critical constraints around data accuracy, relevance and timeliness. The MLGH has initiated a comprehensive review of IMS to improve its performance and relevance as a decision-making support system.

The work carried out under this Terms of Reference is expected to contribute with timely and relevant data for the impact evaluation of the Sanitation and Hygiene Project which will be contracted separately.

The performance monitoring module need to be based on the Theory of Change for the Sanitation and Hygiene Project.

Data collection tools and mechanisms for periodic monitoring of inputs, processes and outputs is expected to be developed by the contractor on the basis of key performance indicators within the project log-frame, contractor is expected to further elaborate on the list of indicators in consultation with the Ministry of Local Government and Housing, WASH team in UNICEF, and other key partners. Reference needs to be made to the CLTS manual to guide the identification of indicators at input, process and output levels.

It is expected that the contractor will develop a Sanitation and Hygiene Project performance monitoring module which include various components as illustrated in above diagram.

The activities under this term of reference need to be developed within the framework of the Ministry of Local Government and Housing IMS and contribute with specific learning from the use of technology to the wider ongoing evaluation of IMS. It is expected that key stakeholders at national and sub-national levels will benefit from targeted capacity building events tailored to support the design of the performance monitoring module and IMS development.

The assignment as outlined within this ToR centers around four main areas of work:
1) Performance Monitoring Module: Development and Implementation
2) Piloting the use of new technologies in data collection, analysis, reporting and dissemination
3) Operational Research
4) Infrastructure assessment in primary schools, focusing on adequacy, functionality, management and proper use.

Organisation UNICEF Zambia

Country Zambia